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Title: Salesforce Support Analyst
Office: Remote Worker
Professional Information: I am a graduate of the University of Northwestern-St. Paul. I have a Bachelors's degree in Graphic Design for Print with a minor in Digital Media Arts (Animation). After graduation, my work as a graphic designer led me to become the Communications Specialist and later the Coordinator of Admissions Operations for the Missouri Southern State University Admissions department in Joplin MO.
Job Responsibilities: Co-Administrator for the Salesforce CRM with the overall System Administrator, Dennis Johnson. Creating and maintaining reports, training and providing support for Salesforce users, importing and tracking new student prospects, as well as developing communications and monitoring ongoing communications with students in Salesforce.
Started Work: February 2021
Favorite Thing About Work: I am passionate about connecting users with the tools and training they need to work efficiently and provide genuine, caring service to students.
Originally From: Carthage, MO
Personal Information: Reading, Sewing, Embroidery, Quilting, Watercolor Painting, Drawing, Baking, and Swimming