Evangel University Evangel University
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Information Technology

Helpdesk Services Offered to Students

The IT Enterprise Support offers limited service for student hardware. You can bring your device to the Evangel University Helpdesk service window located in the basement of Riggs Hall (Room 102). Should you need service beyond the items listed below we recommend you contact the following services:

  1. For PCs—Best Buy (417-886-5118) or Staples (417-890-5186)
  2. For Macs—Database Systems (417-883-5665) or Simply Mac (417-708-9881) in the Battlefield Mall

 Services We Offer

 Office 365 Software Installation

  • Wireless Connectivity Assistance
  • Assist with Software Installation
  • Software removal including virus, malware and spyware
  • Mobile Device Setup/Troubleshooting
  • Hardware Diagnostics
  • Windows Update Issues
  • Password and access issues

Hardware We Do Not Service

 List below is not all encompassing.

 Data Backup/Recover

  • Evaluate Hardware Installation or Replacement
  • Hard Drives
  • Optical Drives
  • RAM
  • Laptop Keyboards
  • Laptop Screens
  • Laptop Fans
  • Desktop Case Fans
  • Desktop Power Supplies
  • Desktop Expansion Cards
  • Motherboards
  • Processors
  • Heat Sinks (including fans)
  • Liquid Damaged Hardware
  • Power Components
  • Laptop Cases and Hinges
  • Mobile Device Repair (e.g., tablets, phones, wearable tech)